Refund Policy

E-books and other digital products.

All e-books and other digital downloads sold on this site, including "4 Real Ways to Earn Online", are final sale. Because a digital product is delivered instantly by email and cannot be returned, no refund is available once it has been delivered to the email address used at checkout.

This applies whether or not the file has been opened or downloaded. If your payment failed, you were charged twice, or the delivery email never arrived, contact us at the address below and we will resolve it.

Foundr AI: the terms in one place.

Seats in Foundr AI are limited to 25 per cohort, so a cancellation close to the start date usually means the seat cannot be filled again. The terms below reflect that.

• Full refund if you request it 10 or more days before your cohort start date
• No refund once the first live session of your cohort has taken place
• One transfer of your seat to a future cohort, allowed once, at our discretion

How the 10 day window works.

The window is counted back from the start date of the cohort you booked, in Gulf Standard Time. If your cohort starts on the 20th, a request that reaches us any time on the 10th or earlier is inside the window and gets a full refund.

In the last 10 days before the start date, and at any point after the first live session has run, the seat is no longer refundable. This applies whether or not you attend.

Transferring your seat instead.

If something comes up and you would rather move than cancel, ask us about a transfer. We allow one transfer per participant to a future cohort, at our discretion and subject to seats being available in that cohort.

A transferred seat carries the price you already paid. Once a seat has been transferred once, it is not refundable and cannot be transferred again.

If we cancel or reschedule.

If we cancel a cohort before it starts, or we cannot place you in the cohort you paid for, you get a full refund regardless of the timing above. You can also choose a seat in the next cohort instead.

If we move an individual session to a different date, that is not a cancellation and does not trigger a refund. We will give you as much notice as we can.

How to request a refund.

Email kanutechhub@gmail.com with the subject line "Refund request". Send it from the email address you registered with.

Include your full name, the cohort start date you booked, and the payment reference or receipt from your payment confirmation email. We will confirm receipt within two working days and tell you whether the request falls inside the refund window.

How long it takes.

Approved refunds are submitted to the payment provider within five working days of approval. The money is returned to the original payment method used for the purchase. We cannot send a refund to a different card, account, or person.

After we submit it, your bank or card issuer decides how quickly it appears on your statement. This is usually 5 to 10 working days, and can take up to one full billing cycle for some issuers.

Refunds are issued in the currency you paid in. If your bank converted the payment, the amount you see may differ slightly because of exchange rate movement between the purchase and the refund. That difference is set by your bank, not by us.

Payments and the merchant of record.

Payments for Foundr AI are processed by a third party merchant of record, which acts as the seller of record for the transaction. Refunds approved by us are issued through that provider, and their receipt or statement descriptor is what appears on your bank statement.

If a payment fails or you are charged twice, contact us at the address above and we will have the duplicate returned.

Chargebacks.

If you think something has gone wrong, please email us first. Most issues are sorted out faster directly than through a chargeback, and a chargeback raised before you contact us can delay the outcome for weeks.

Questions.

Anything unclear about this policy, email kanutechhub@gmail.com before you buy a seat and we will answer it in writing.